Systemic supervision

Just keep learning.
Super­vi­si­on is estab­lished in many orga­nizati­ons. As a space for reli­ef and reflec­tion. As a tem­po­ra­ry team deve­lo­p­ment. As a work­shop in which roles and pro­ce­s­ses are shar­pe­ned and cla­ri­fi­ed. The open exch­an­ge with col­le­agues brings a breath of fresh air into one’s own prac­ti­ce and builds up a space in which more coope­ra­ti­on and joint lear­ning beco­mes pos­si­ble. Super­vi­si­on is a regu­lar update for teams and good for anyo­ne who wants to remain a sus­tainable professional. 

Systemic supervision in practice

Sin­ce 2015 I have been working as a super­vi­sor for social insti­tu­ti­ons and have expe­ri­ence in working with manage­ment teams and teams from cli­nics and schools, from addic­tion sup­port and youth wel­fa­re, from assi­sted living and insti­tu­ti­ons for the dis­ab­led. Super­vi­si­on is often an estab­lished part of work in chal­len­ging con­texts and ensu­res work abili­ty as well as rege­ne­ra­ti­on and deve­lo­p­ment of teams. I app­re­cia­te in super­vi­si­ons that we can deci­de prompt­ly whe­ther to work on day-to-day busi­ness or team con­flicts, dis­cuss chal­len­ging cli­ents or shar­pen pro­cess struc­tures. This makes super­vi­si­on one of the most fle­xi­ble tools of orga­nizatio­nal con­sul­ting — and also effec­ti­ve as team deve­lo­p­ment in small units. 

For example:

  • Work with a team of physicians from a large clinic to reflect on difficult situations at work. The otherwise undiscussed areas of tension in the medical profession are also discussed.
  • Work with the team of a healthcare provider with 20 employees to unify organically grown structures and processes and find a shared attitude of work.
  • Work with an established leadership team at a large social service agency where a former team member has taken over as the new leader.
  • Working with an ambulatory care team that feels overwhelmed by the demands and communication style of management in a busy daily routine, but sees little room to address this openly in conversation.
  • Case supervision with a team of inpatient addiction support on particularly challenging client contacts and development of new perspectives and interventions for the work.

What it could be about:

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Team development in small doses

We can use the small ses­si­ons of super­vi­si­on to look at the con­cre­te and deeper issues of the team — and deve­lop them orga­ni­cal­ly over seve­ral ses­si­ons. The fact that we have a fixed frame­work and work tog­e­ther over the lon­ger term often brings a high level of sus­taina­bi­li­ty to this form of team deve­lo­p­ment. Thus, working on one’s own pro­fes­sio­na­lizati­on beco­mes a ritu­al of team culture. 

Clarify frictions and develop new paths

Are roles in the team unclear? Or sim­ply no lon­ger powerful enough for the tasks you have to hand­le? Tog­e­ther, we shar­pen roles and pro­ce­s­ses of the orga­nizati­on and test them in the con­text of the orga­nizati­on — and at the deli­ca­te interfaces. 
Roles & Processes
Case Supervision

More space for the difficult cases

The clas­sic: Whe­re you get stuck with your cli­ents, we use the methods of syste­mic super­vi­si­on, cla­ri­fy resour­ces and are­as of ten­si­on, and sort out the ide­as of your col­le­agues. A kind of pro­fes­sio­nal coa­ching with many brains. Relia­bly takes even tricky cases one step further. 

Sharpening technical professionalism

Teams that are in super­vi­si­on also deve­lop pro­fes­sio­nal­ly. Whe­ther through lar­ger the­mes that we open up tog­e­ther, explo­re, and trans­la­te to ever­y­day life, or through brief inputs from col­le­agues, the com­mu­na­lizati­on of know­ledge, or the pre­sen­ta­ti­on of pro­ven models for pro­fes­sio­nal work. 
Profession
Strengthen togetherness

Relief, commitment and contact

Teams in social insti­tu­ti­ons are often faced with chal­lenges that would be dif­fi­cult to over­co­me in other con­texts. As human beings, they are chal­len­ged to build rela­ti­on­ships with cli­ents and are limi­t­ed by their pro­fes­sio­na­lism to pro­cess their own respon­se to cli­ent situa­tions well. Super­vi­si­on helps to reli­e­ve dif­fi­cult issues in cont­act with col­le­agues and at the same time to deepen the employee in such a way that coher­ent cont­act within the team its­elf is strengthened. 
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Overview of the playing fields
Voices about my work
Principles of my work
My background